About  413Cares

How Can 413Cares Help You Serve Our Communities? 

413Cares offers a way for people to search for free and reduced-cost services in their community. 413Cares also connects people to organizations offering the needed services. Organizations can refer clients to other services and track their success.

Who Will 413Cares Serve?

Everyone in our region. People looking for a range of services such as early education for their children or housing for their family can waste valuable time accessing information from a variety of sources that is often incomplete or outdated. As a single source, 413Cares offers never-before efficiency that connects people in our region to the services they need.

How Does it Work?

  • 413Cares uses the findhelp search platform and technology services to list thousands of programs and services in western Massachusetts, as well as the ability to search for services across the entire country.
  • Individuals and organizations can use 413Cares to search for and find needed free and reduced-cost services in their area.
  • Agencies and organizations serving the public "claim" and update their listings on 413Cares.org and customize intake tools.
  • Agencies can turn on referrals for programs so people can make referrals to the programs. Designated staff will get notified of the referral and can update the referral status
  • Organizations can learn more how to use the platform.

 

What services are listed?

413Cares and the findhelp platform list programs that are:

  1. A direct service, providing services directly to the person in need. 
  2. Offered at a free or reduced cost.
  3. Provided in the U.S., including Puerto Rico 


All programs are reviewed by findhelp before being published on the site. 413Cares may add additional programs as needed that are deemed a value to social well-being of our communities. For some services that require insurance, it is better to go through the insurance company to determine which providers are available and covered by one's insurance plan.


Questions or concerns about programs listed? Please see findhelp’s terms. 413Cares does not handle complaints on services found on the platform. If you have a concern about a service, you can contact the organization directly or visit these consumer resources:


About findhelp

Findhelp is America’s leading social care network, which features more than 300,000 human-verified free and reduced-cost programs that provide help to millions of people across the country. 413Cares is the locally branded version of the findhelp platform. KLAS Research, a healthcare IT evaluator who provides 'accurate, honest and impartial' analysis based on extensive reviews with healthcare users, has awarded findhelp the 2022 Best in KLAS designation for social determinants of health (SDoH) networks.

Collaborating to Connect People with Resources

We collaborate with Mass 211 with a “click to call” for users of our site who need personalize guidance. They can click the fly-out and be routed to the MA 211 operators.

 

We collaborate with the New England Referral Collaborative, a group of health care providers who are using the findhelp platform to connect with their patients. WE share efforts to update, promote and train since we share services across the state. No matter where you are in MA, you can have access to updated resources, with the help of our partners from UMass Medical Center/Reliant Medical Group, Boston Medical Center, Partners Healthcare, South Shore Health, Integra, and Cambridge Health Alliance.


Share by: