COVID-19

Western MA COVID-19 Health & Information

Frequently Asked Questions

Get answers to some common questions.

Vaccine Information

Find up to date information about the COVID vaccine, eligibility, and locations to seek vaccination.

Testing Information

Find key information about COVID tests and where you can access them.

COVID Treatment

Find important information about available treatments, eligibility, and how to access them..

COVID Prevention

Find important information about how to stay safe and prevent COVID infections.

Long COVID

Learn about long COVID and available resources.

COVID Data

PHWIM's COVID Data page provides connection to current data sources such as CDC's hospitalization tracker and wastewater surveillance.

Municipal Reports provide a profile for 15 towns and cities in Western MA with demographic, COVID, and 413Cares data.

Frequently Asked Questions

The Public Health Emergency declaration ended. Now what?

On May 11, 2023, the public health emergency declaration ended. Learn more about what is changing and what is not in MA from the Department of Public Health. As this unfolds through health policy over the next few months, more information may come from the federal and state governments.

The end of the public health emergency does not mean that COVID is no longer a threat. The virus remains a leading cause of death in the United States. The CDC continues to advise that everyone stay up to date on COVID-19 vaccinations, use at-home tests if they’ve been exposed or have symptoms, stay home if they’re sick, and wear a high-quality mask when COVID-19 levels are high. These precautions are the best ways to protect yourself and your loved ones.
What should I do if I am exposed to COVID or test positive?

Make sure you monitor for symptoms and contact your doctor, especially if you are at high risk of developing severe illness. Learn more about what you can do to keep you and your loved ones safe.
Is the vaccine safe for kids?

Many parents may have questions or concerns about vaccinating their kids. Learn more about why the vaccine is safe and what you need to know before vaccinating your child.
Do the vaccines work if there are more breakthrough cases?

Yes, the COVID-19 vaccines are very effective at preventing severe illness and death. No vaccine is 100% effective. People who are unvaccinated are significantly more likely to be hospitalized and die. The COVID-19 vaccine is safe, free, and does not require any ID or health insurance. Learn more.
How do I find resources to help me overcome the impacts of COVID?

If you are experiencing Long COVID symptoms, you can find more information about the condition and treatment here.

413Cares also has hundreds of free and low cost services in the western MA region. Search for specific resources you need in your community here.
I tested positive. How do I find treatment?

Free treatments are available to reduce the risk of severe symptoms and hospitalization from a COVID-19 infection. Call your doctor or (508) 213-1380 to speak with a Gothams representative. Learn more.
How I can convince others to get vaccinated?

In starting the conversation, listen and show empathy. Follow these tips.