New 413Cares Fact Sheet
Liv Anna Homstead • January 30, 2024

New fact sheet showcases the use and impact of 413Cares

A new 2-page fact sheet was put together to showcase what 413Cares is, its growth across 4 counties of western MA, and the impact on connecting people with services. Check out the full document

100,000+ searches
3,559 programs added
111,000 interactions
Top Search Categories were: housing (36%) and food (18%)
Year-Over-Year Growth
In 2023, 413Cares experienced significant growth through outreach and awareness campaigns, made possible by funding from the state and Baystate Health.
Website visitors increased 234% from 2022 to 2023. Connections with service providers increased 50% from 2022 to 2023. Referral to services increased 77% from 2022 to 2023.
Current Partners:
Alliance for Digital Equity
Berkshire Regional Planning Commission
Break the Stigma Campaign 
Community Action Pioneer Valley 
Food Bank of Western Massachusetts
Hilltown Community Health Center  
Pioneer Valley Planning Commission 
Quaboag Hills Community Coalition 
Springfield WORKS 
Women's Fund of Western Massachusetts

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By Liv Anna Homstead November 7, 2025
Learn what services have been cutback due to the federal government shutdown
By Francheska Bermudez October 8, 2025
A new 413Cares kiosk is now available at Caring Health Center's Main Street location in Springfield, located on the second floor. The kiosk gives patients an easy way to search for free or low-cost resources in their area. From food assistance and housing support to childcare, legal services, and more, the platform connects people directly to organizations that can help. The kiosk is part of a broader effort to make 413Cares more accessible across Western MA, ensuring that people have the opportunity to find and connect with the support they need. If you're visiting Caring Health Center's Main Street location, stop by the second floor and try out the 413Cares kiosk!
By Francheska Bermudez September 12, 2025
New 413Cares banners are now up around the community, making it easier to see the kinds of support available through 413Cares.org.
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