Legal Resources in Western MA

Find legal support in Massachusetts:

The Massachusetts Legal Resource Finder can help low income residents find a lawyer and get help with a variety of legal issues.

Key resources in Western MA:

Community Legal Aid and their Central West Justice Center serve low income households, immigrant families, older adults (60 and over), victims of crime and survivors of homicide victims, survivors of domestic violence and sexual assault, formerly incarcerated individuals, and people who have experienced housing discrimination

• Call 855-CLA-LEGAL (855 252-5342) or 508-755-3260 TTY/TTD
• Apply online

Western New England School of Law for Social Justice provides free legal support on: consumer debt collections, small claims, financial literacy, criminal offender record information (CORI) sealing and expungement, and gender affirming name changes and government identification changes. They serve marginalized, underserved, BIPOC, low income, women, LGBTQ+, and immigrants communities

• Call 413-796-2101 to inquire about services

Hampden County Bar Legal Clinic serves low income residents of western Mass.

• Call 413-733-6500 or fill out their form
  

Berkshire Center for Justice serves low income residents of Berkshire county residents

• Call 413-854-1955 or email justice@berkshirecenterforjustice.org

Dial-A-Lawyer program by Massachusetts Bar Associations offers a hotline for free legal advice on the first Wednesday of the month between 5:30-7:30 pm. There is no limit to the number of calls you can make.

• Call 617-338-0610 or 877-686-0711

Court Service Centers helps people navigate the court system. They can answer basic questions, help with court forms, give information about court rules, procedures and practices, and connect people with community resources. They do not provide legal representation.  Learn more.

• Greenfield Court Service Center
• Franklin County Justice Center, 43 Hope St. Greenfield, MA
• In person services: Monday–Thursday 8:30 am–1 pm; 2–4:30 pm, and Friday 8:30 am–1 pm
• Springfield Court Service Center
• Springfield District Court, 50 State St., 1st Floor, Springfield, MA
• In person services: Monday–Thursday 8:30 am–1 pm; 2–4:30 pm, and Friday 8:30 am–1 pm
• Virtual Court Service Center
• Open for intakes Monday–Friday 9 am–2 pm
• Community Pop-Up Sites
• The Court Service Center community calendar provides the pop-up locations across Western Massachusetts, which are updated monthly.

Legal Kiosks allow people to find free civil legal provider nearby, access legal resources, print documents, and attend online/remote court hearings in privacy. Kiosks are set up throughout Springfield with more coming to Western MA.

• Find a kiosk.

Mass Free Legal Answers offers a virtual advice clinic for qualifying users where legal questions can be answered by pro bono attorneys at no cost.

• To get started, see if you qualify.

Mass Legal Help offers free information about your legal rights in Massachusetts on a variety of topics. 

Visit our Legal Section on the housing resource page.

Western New England School of Law offers free legal advice, information and representation to people regarding consumer debt collections, small claims and financial literacy.

• Call 413-796-2101 to inquire about services.

MA Attorney General's Office Consumer Hotline provides information about consumer concerns.

• Call 617-727-8400 or file a consumer complaint online.

Visit Mass Legal Help for information related to consumer & debt.

Health Law Advocates helps low income residents get health care and health coverage. They also help with medical debt.

• Call 617-338-5241 or 855-218-2519
• Fill out their intake form online

Health Care for All Helpline helps Mass residents at all income levels enroll into health insurance coverage and troubleshoot issues with state programs.

• Call 800-272-4232 or fill out their online form.

Mental Health Legal Advisors Committee provides information and advice to individuals involved with the Massachusetts mental health system. They accept intake request for these legal areas: access to education, family law, group home evictions and access to mental health treatment.

• Call 617-338-2345 or 800-342-9092
• Call 617-227-6500 TTY
• Fill out their online intake request
  

Disability



Disability Law Center of Massachusetts (DLC) provides information, referral, technical assistance and representation regarding legal rights and services for people with disabilities. Individuals who experience discrimination, abuse, neglect or denial of services because of their disability should call DLC.

• Call 617-723-8455 or 800-872-9992
• Fill out their online form
  

Education

Community Legal Aid's Central West Justice Center provides legal assistance to students from low-income families who are having issues related to special education, school discipline, bullying, language access, and protections for students experiencing homelessness. 

• Call 855-CLA-LEGAL (855 252-5342) or 508-755-3260 TTY/TTD
• You can also apply online

The Children's Law Center of MA (CLCM) provides comprehensive services to students with disabilities in restraint and seclusion, school discipline (suspension/expulsion), special education and related matters. The CLCM also advocates for non-disabled students in school discipline cases, and in education matters, including homelessness, residency, and school records.

• Call 888-KIDLAW8 (888-543-5298) Monday through Thursday from 9 am to 5 pm.
• Find education-related resources on their website.
  

Labor

Community Legal Aid's Central West Justice Center offers legal representation for low income residents and immigrants in Western MA who have wage or employment discrimination claims.   

• Call 855-CLA-LEGAL (855 252-5342) or 508-755-3260 TTY/TTD
• You can also apply online

MA Office of Attorney General's Fair Labor Hotline provides information about wage and hour laws, and other laws protecting workers in Massachusetts. If you think that an employer did not follow workplace laws, you may file a complaint with the Attorney General's Office.

• Call the hotline at 617-727-3465 or 617-727-4765 TTY
  

Older Adults

The Elder Law Unit at Community Legal Aid's Central West Justice Center provides legal services older adults involving housing, SSI and Social Security disability and other Social Security issues, access to healthcare benefits including Medicare, nursing home rights, SNAP (food stamps) and other benefits, family law, including physical abuse, and financial exploitation. Their Central West Justice Center serves western MA residents and immigrant families.

• Call 855-CLA-LEGAL (855 252-5342) or 508-755-3260 TTY/TTD
• You can also apply online

MA Office of Attorney General's Elder Hotline helps older adults with a range of issues such as abuse and exploitation, debt, health insurance, long-term care and identity theft.

• Call the hotline at 888-243-5337
  

Sexual Assault

MA Victim Rights Law Center offers legal advocacy and aid for sexual assault survivors.

• Call 617-399-6720 ext. 19
• Email legalhelp@victimrights.org
  

Veterans

The Veterans Unit at Community Legal Aid's Central West Justice Center provides legal assistance to veterans and their families on cases involving housing, veteran-specific benefits, family law, character of service determinations, and discharge status issues. Their Central West Justice Center serves western MA residents and immigrant families. 

• Call 855-CLA-LEGAL (855 252-5342) or 508-755-3260 TTY/TTD
• You can also apply online

Veterans Legal Services provides free legal assistance to military veterans throughout Mass. They provide services for a variety of legal issues.

• Fill out their eligibility screening form or call 857-317-4474.
  

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